MAIL US
carrettapelle62@gmail.com
Carretta Valerio
CALL US
+39 3386725223
CARRETTARTISAN
FAQ
Purchases & Orders
- How are the items made?
- How long does it take to create a product?
- Can I request custom work?
- Will I receive an order confirmation via email?
- What should I do if I made a mistake in my order?
- What customization options are available?
Products & Craftsmanship
- What advantages do handmade products offer compared to mass-produced ones?
- How should I care for handmade products over time?
- What benefits do kinesiological items provide?
- Can I visit your workshop/showroom?
Shipping
- Do you offer international shipping?
- What are the delivery times?
- What are the shipping costs?
- How can I track my order?
- Are the products insured during shipping?
Payments
- What payment methods do you accept?
- Is the payment process secure?
- Can I pay on delivery?
Returns & Refunds
- Can I return a product?
- How long do I have to return an item?
- How does the refund process work?
- Can customized products be returned?
Craftsmanship
- How do you support small businesses and artisanal work?
- How should I care for leather products?
- How should I care for wooden products?
- How should I care for electrical parts?
Contact
- How can I contact you for assistance?